Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: 7-14 business days for most orders. Free shipping on orders over $35.

Q: Do you ship internationally?
A: Currently we ship to US, Canada, UK, and Australia.

Returns & Refunds

Q: What's your return policy?
A: 30-day money-back guarantee. If you're not satisfied, return it for a full refund.

Q: How do I return an item?
A: Email team@posturefixglobal.com with your order number. We'll send you a return label.

Products

Q: How long until I see results?
A: Most customers feel relief within 2-3 days. Full results typically take 2-3 weeks of consistent use.

Q: Are your products safe?
A: Yes! All products are tested and designed for daily use. Consult your doctor if you have specific medical conditions.

Q: What if a product doesn't work for me?
A: Return it within 30 days for a full refund. No questions asked.

Payment

Q: What payment methods do you accept?
A: Visa, Mastercard, American Express, Discover, PayPal, Shop Pay.

Q: Is my payment information secure?
A: Yes. We use Shopify's secure payment processing. We never store your credit card information.